Shipping & Delivery
We send every order with Steadfast, to anywhere in Bangladesh.
How long it takes
- Inside Chattogram: 1–2 days.
- Outside Chattogram: 2–4 days.
These are usual times, not promises. Holidays, bad weather or a busy week at the courier can slow things down.
[TODO: how soon orders are handed to the courier after confirmation]
Delivery charge
- Inside Chattogram: [TODO: delivery charge inside Chattogram, ৳__]
- Outside Chattogram: [TODO: delivery charge outside Chattogram, ৳__]
- Free delivery: [TODO: free delivery over ৳__, or no free delivery?]
You'll always see the delivery charge at checkout before you place the order.
Paying
Pay cash on delivery when the shoes arrive. When the checkout asks for a bKash advance ([TODO: bKash advance amount, ৳__]), you send that first and pay the rest on delivery.
Track your order
Use Track Your Order with your order number and the phone number you ordered with.
If a delivery doesn't go through
If the courier can't reach you, we call you twice. [TODO: the order is cancelled after __ attempts; a bKash advance is refunded minus ৳__ / not refunded]
Please give a phone number you'll answer, so the courier can reach you.