Our Promise
Quality & Comfort
A shoe only feels good if it fits. Here's what we do to help you get it right — and what happens if it isn't.
Where our shoes come from
[TODO: where the shoes come from, e.g. "carefully selected imported and local kids' shoes" — only what's true]
Fit comes first
- Every shoe shows its EU and UK size and the foot length each size fits, in centimetres.
- Every shoe page has a size guide that shows you how to measure your child's foot at home.
- Product pages show the age group, shoe type and fastening where we have them.
A few fitting tips
- Measure in the afternoon or evening — feet are a little bigger by then.
- Measure both feet and go by the longer one.
- Leave about 1 cm of room for growing and wiggling toes.
- Little feet grow fast. Measure again every 2–3 months.
We sell shoes; we aren't doctors. If you're worried about your child's feet or the way they walk, please see a doctor.
If something isn't right
- Wrong size: exchange it within 3 days of delivery, unworn and in the original box. How exchanges work
- Wrong or faulty pair: we refund it by bKash or the original payment method.
Questions about a shoe?
Ask us before you order — we're happy to help.